What to expect once you're in

Most roles here are remote, and we treat remote like a real job site, not a loose arrangement:

• Work your full, typical schedule and stay reachable for teammates and clients the same way you would in an office.
• Attend every scheduled meeting on video, and respond promptly across chat, email, and phone during the workday.
• Business-appropriate attire still applies on video — internal or client-facing, you're at work.
• Basic security habits apply — lock your screen when you step away, keep company accounts and equipment to yourself.

We're deliberate about which channel a conversation happens on, so nothing important gets buried in a fast-moving chat feed:

• Chat is the default hub for quick pings, simple questions, and tracking day-to-day progress — expect a response within about two hours during business hours.
• Email carries anything that needs a paper trail or a task that can't get lost in a newer message.
• Phone calls take over once a chat thread runs five or six messages without landing anywhere, or the topic needs actual tone of voice.
• Video is for visual troubleshooting — screen-sharing a technical or design problem — not a default meeting habit.

If a conversation moves from one channel to another, whoever moves it says so in the original thread. Nothing just disappears into a different inbox.